Domino's Pizza Colchester

Reviews about Domino's Pizza Colchester

• 1 / 5

  By Alessia Mj.
  Took an hour to deliver two pizzas. The website said it had been delivered when in reality it was 30' away. Food came cold and he drinks were actually warm. Awful, awful!
  March 23, 2017
• 1 / 5

  By Bernice
  This is a complaint form the early hours of 19/03/17. It's annoying to get hung up on 3 - 4 times by a member of staff who works on your phones who cannot be bothered to deal with you. It's also annoying when you finally get your pizza and your delivery driver knocks on your door at 3 in the morning when you called dominoes to specifically ask them to tell the delivery driver NOT to knock on the door but to call you instead when she/he is outside for you to collect your pizza. it's also so so nice when you actually eat your pizza and you find the biggest black hair in your pizza known to man. Now, I'm not unreasonable. I work I customer service myself. I hate customers like myself who complain but Heck its just a pizza pizza. It's not too much to ask. I do not for one minute expect someone on the other end of the phone to give me 5 star service but when a silly pizza costs £20 I expect that every thing is done correctly and at least be spoken to like a human. Also it's very frustrating when I ask to speak to his manager he then replys saying he doesn't have one. I've already been offered £20 off my next order by a very polite man with a lovely foreign accent who's name I don't remember unfortunately due to the bad customer service of the other man who felt with me but once again I got hung up on when I called again by a different man. All I wanted to complain about was a black hair on my pizza. I have taken too much of my time complaining about this now. I've never had problems like this with dominos but I shall be ordering from a different store now.
  March 02, 2017
• 5 / 5

  By Biancha-Jo Dryburgh
  Brilliant pizzas, with good deals, food lasts me over 2 meals.
  February 12, 2017